Please help us to make sure that your local pharmacy is providing the right services and support for you and your family by completing a short survey.

A community pharmacy or chemist offers services such as dispensing medicines and offering advice and practical help on keeping healthy. It is often the first-place residents will turn to when they have a concern about their health or that of their family. It is for this reason that it is important we look at how well pharmacies are meeting these needs.

We are asking everyone to get involved and respond to this important survey, to help us shape the future of these services.

The questionnaire is anonymous. Your responses will only be looked at by the public health team within your local authority and only the total responses will be used in the report. It should take about 15 minutes to complete.

How to get involved

To give us your views fill in the on-line questionnaire athttps://www.smartsurvey.co.uk/s/PharmacyServices/

If you have difficulties in accessing or completing this survey for any reason, staff are available at your local library to assist. Paper versions of the survey are available on request.

If you cannot access a library and are unable to complete it online, please contact our Customer Service team on 0300 123 5024 for help completing this survey or email PHIT@cheshireeast.gov.uk providing your name and postal address.

The survey was produced in collaboration with other local authorities across Cheshire and Merseyside and is hosted by Liverpool City Council. Results from the survey will be published within the final Cheshire East Pharmaceutical Needs assessment (PNA) which will be available online in October 2025.